Last updated: 25 June 2025
Netiro Ltd (“we”, “us”, “our”) is committed to protecting your personal data. This policy explains what data we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.
We are the data controller for personal data collected through netiro.co.uk.
What data we collect
We may collect the following types of personal data:
- Contact information – name, email address, and professional details you submit when contacting us via our contact form or by email
- Website usage data – pages visited, time spent on site, browser type, and device information, collected via Google Analytics
- Communications – the content of any messages you send us via email or contact forms
We do not collect sensitive personal data (such as health information or financial data) through this website.
How we use your data
We use the data we collect to:
- Respond to your enquiries and manage our relationship with you
- Understand how our website is used and improve it over time
- Comply with legal obligations
We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.
Legal basis for processing
We rely on the following legal bases under UK GDPR:
- Legitimate interests – to operate our business, respond to enquiries, and improve our website
- Consent – for analytics cookies, where you have given consent via our cookie banner
- Legal obligation – where we are required to process data by law
Google Analytics
We use Google Analytics to collect anonymised data about how visitors use our site. Google Analytics uses cookies to collect this information. The data is aggregated and does not identify you personally.
Google may process data on servers outside the UK. Google operates under data transfer mechanisms that provide adequate protection under UK law. For more information, see Google’s Privacy Policy at policies.google.com/privacy.
Data retention
We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law. Contact enquiries are typically retained for up to two years unless an ongoing relationship is established.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete data
- Request deletion of your data, subject to legal exceptions
- Object to or restrict how we process your data
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at info@netiro.co.uk.
Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The date at the top of this page will reflect any changes. We encourage you to review this policy periodically.
Contact
For any questions about this policy or how we handle your data, please contact us at info@netiro.co.uk.
